Shipping Policy

We’re committed to delivering your order as quickly and safely as possible.

1. Processing Time

All orders are processed within 2 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping & Delivery

We offer Free Worldwide Shipping on all orders — no minimum purchase required. Once your order is shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times:

• North America: 7–12 business days
• Europe: 7–14 business days
• Oceania & Asia: 10–15 business days
• Rest of the world: 10–20 business days

Please note that delivery times may vary depending on your country’s customs processes and postal service.

3. Tracking Your Order

Once your package has shipped, you’ll receive a tracking number by email. Tracking information may take 1–3 days to update after dispatch.

4. Customs, Duties & Taxes

Orders are shipped from our international fulfillment centers. In most cases, customs duties are not applied. However, some countries may require import taxes or customs fees. These charges (if any) are the customer’s responsibility.

5. Delayed or Lost Shipments

If your order appears delayed or lost, please contact us at help@momenty-orbs.store. We will investigate the issue and work with our logistics partners to resolve it promptly.

6. Wrong Address Disclaimer

Please make sure your shipping address is correct before placing your order. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.

7. Contact Us

If you have any questions about shipping or delivery, please contact our support team at help@momenty-orbs.store.